Paul C. Bauer, "Conceptualizing and Measuring Trust and Trustworthiness", June 2014
This study investigates the concepts of trust and trustworthiness. The vagueness in which both concepts are defined, measured and related to other concepts in the social sciences impedes the accumulation of scientific knowledge. Building on previous definitions and research, a general conception for both concepts is derived. This conception may serve as a starting point for future research as well as a basis to analyze research done so far. It is flexible enough to describe a wide variety of empirical cases in which both concepts are at stake and sets a clear boundary between the concepts themselves and their causes. Besides, it helps to discern trust and trust- worthiness from other closely linked concepts and to systematize different other trust concepts. Finally, departing from this conception measures of trust and trustworthiness are criticized and potential improvements suggested.